Hostel Mikasa
Carretera de Carboneras, s/n. - Agua Amarga (04100) - Níjar (Espagne)
5,8 Basée sur les dernières 3 de 3 opinions
Recommenderiez-vous cet hôtel ?
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Oui:
66,7%
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Non:
33,3%
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Je ne sais pas:
0,0%
Détail de la note
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Propreté:
7,5
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Situation:
5
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Installations et services:
8,8
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Personnel:
5
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Tranquillité:
10
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Chambre:
7,5
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Relation qualité-prix:
8,8
Décembre/2008 Une personne de Murcia pense:
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Evaluation générale:
8,1
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Recommenderiez-vous cet hôtel?
Oui
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Positif:
El trato, la tranquilidad y el precio
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Négatif:
El pueblo es muy bonito, pero está muerto en invierno, y no hay donde comer al mediodía
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Je le RECOMMANDE spécialement pour...
Jeunes, Retraités, Familles, Couples, Personnes cherchant la tranquillité, Budgets limités, Voyageurs en voiture, Amateurs de vie saine
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Je le DÉCONSEILLE pour...
Amateurs de luxe, Tourisme d'affaires
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Propreté:
5
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Situation:
5
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Installations et services:
7,5
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Personnel:
10
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Tranquillité:
10
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Chambre:
7,5
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Relation qualité-prix:
10
Combien d'étoiles mérite-t-il?
4
Août/2008 Une personne de Spain pense:
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Evaluation générale:
0,0
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Recommenderiez-vous cet hôtel?
Non
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Positif:
I have not time to enjoy anything
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Négatif:
Behaviour
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Je le RECOMMANDE spécialement pour...
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Je le DÉCONSEILLE pour...
Jeunes, Retraités, Familles, Couples, Amateurs de luxe, Personnes cherchant la tranquillité, Amateurs de style classique, Amateurs de style moderne, Personnes handicapées, Budgets limités, Tourisme d'affaires, Voyageurs en voiture, Amateurs de vie saine
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Propreté:
Sans évaluation
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Situation:
Sans évaluation
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Installations et services:
Sans évaluation
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Personnel:
Sans évaluation
Quality and Savoir faire
We had a booking for a villa with capacity for 6 people at Mikasa Suites & Spa (Agua
Amarga, Almeria) for a week (6 to 13 August) .
After driving 1,000 km we arrived at Mikasa by 18.30. We (4 people) were accompanied to the apartment by the manager/owner who showed us the installations before giving us the keys. Unfortunately, our "stay" started off as a disaster! When emptying the car he realised that we had a cat with us and told us that animals were not admitted in any case (this info is omitted in their website and not mentioned in their rules of admission).
After a discussion at the front door we asked for solutions and he just offered to give us the money back. We told him that we started our holidays and we didn%27t want the money back as solution. He just didn%27t care and we were forced to leave in a hurry in order to try to find a place where to sleep at least that night -difficult task taking into account season period-. It really was the worst experience for all the family, hoping to get good holidays in a good place after an exhausting year.
As we had to leave the place I can%27t speak about accommodation but I admit it looked well done. Nevertheless, we very much disliked the way we were treated and we will NEVER return to this hotel again. With behaviours like that you realise that the quality or comfort of accommodations is not enough if behind there is not a %27Savoir faire%27, a total quality aptitude: Quality and/or customer service is not shown just because decoration/service is done by a designer and sofas are real leather and not skay. It%27s something else, first a philosophy to become later a permanent business strategy. We must not forget that we are dealing with people.
And I speak not from the belief that the client %27is always right%27.
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Tranquillité:
Sans évaluation
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Chambre:
Sans évaluation
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Relation qualité-prix:
Sans évaluation
Combien d'étoiles mérite-t-il?
1
Juillet/2007 Une personne de almeria pense:
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Evaluation générale:
9,3
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Recommenderiez-vous cet hôtel?
Oui
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Positif:
-
Négatif:
-
Je le RECOMMANDE spécialement pour...
Couples, Personnes cherchant la tranquillité, Voyageurs en voiture, Amateurs de vie saine
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Je le DÉCONSEILLE pour...
Personnes handicapées, Budgets limités, Tourisme d'affaires
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Propreté:
10
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Situation:
Sans évaluation
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Installations et services:
10
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Personnel:
5
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Tranquillité:
10
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Chambre:
7,5
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Relation qualité-prix:
7,5
Combien d'étoiles mérite-t-il?
5