9.3
Based on 5808 reviews
Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.
- Room Services
-
- Rooms: 101
- Telephone: in room and bathroom
- Television: international channels
- Hairdryer
- Safe (fee)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 101
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Restaurant
- Elevator
- Television
- Terrace
- Central heating
- Lounge
- Fire escape
- Music channels
- General services
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- Rooms: 101
- Non-smoking rooms
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)
9.3 Based on the last 40 of 5808 reviews
Would you recommend this hotel?
-
Yes:
95%
-
No:
0.0%
-
I don't know:
5%
Rating by subject
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
8.7
-
Staff:
10
-
Quietness:
8.4
-
Room:
7.9
-
Value for money:
8.3
June/2009 Someone from united states thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
location (very centrally located) and cleanliness (spotless), helpful staff
-
Negative:
-
I RECOMMEND it for...
Older travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
June/2009 Someone from Minnesota USA thinks:
-
Overall rating:
8.8
-
Would you recommend it?
Yes
-
Positive:
The sunny room with the double doors that opened into the clean interior of the hotel -- and blooming geraniums!
-
Negative:
Sour smell on the floor and in the room.
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers, Budget travelers, Business travelers
-
I recommend it especially AGAINST...
Luxury, Handicapped, Travelers with a car
-
Cleanliness:
10
Very nicely kept
-
Location:
10
It's a shame the Plaza del Sol was under construction! Walking distance to nearly everywhere and subway entrance right in front of the building.
-
Common facilities and services:
7.5
Two working computers, no charge. Muzak played Christmas songs in June, a bit quirky.
-
Staff:
7.5
Friendly when they weren't busy. When busy a little unnecessarily short. Front desk needs to smile more.
-
Quietness:
10
I had an interior room and it was wonderfully peaceful.
-
Room:
10
No view of the city because I asked for interior room to mitigate noise (option would have been facing Plaza del Sol). Sunny, double doors that opened into courtyard and even geraniums blooming. Bathroom big, room comfortable.
-
Value for money:
10
Stars it deserves
3
June/2009 Someone from India thinks:
-
Overall rating:
4.4
-
Would you recommend it?
No
-
Positive:
location
-
Negative:
overpriced. AC not effective enough
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
The location cant be faulted but there are other hotels nearby which were better value for money
-
Common facilities and services:
Not rated
-
Staff:
7.5
Staff was polite and courteous and spoke English
-
Quietness:
10
No outside noise but no view either. A bit depressing specially after a 8day trip all over Spain
-
Room:
2.5
room we got was good sized with plenty of space for 3 people but the view was of a deep well like space.The location of the room was really bad . The hotel should lower the price of these rooms.You open the window and stare into other peoples windows or a tiny covered courtyard. Hardly any fresh air.AC of the room not effective it got unbearably hot on 15th June 2009 when we stayed there
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Value for money:
Not rated
I would pay about 80 Euros for the kind of room I got.Location of the hotel was its only USP
Stars it deserves
2
June/2009 Someone from United States thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
the cleanness and comfort of the room
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Budget travelers, Business travelers
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
3
June/2009 Someone from de Lugo thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
comodidad de la habitación, atención del personal y su situacion centrica,
-
Negative:
nada que reseñar.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
June/2009 Someone from 日本 thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
きめ細かで親しみやすいスタッフの対応
-
Negative:
冷蔵庫が部屋に欲しいが、その設備投資で宿泊料金が上がるのであれば、なくても私は我慢できます。
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
いつもとてもきれいになっていました。
-
Location:
10
どこに行くにも便利。買い物も便利。
-
Common facilities and services:
10
使いやすい設備です。
-
Staff:
10
とても親切で、いい加減なところがなく、信頼できるスタッフです。
-
Quietness:
10
プエルタ・デル・ソルという終日にぎやかな場所にありながら、部屋は静かでした。
-
Room:
10
ちょうどいい大きさでバスルームもゆったりしており、快適でした。
-
Value for money:
10
20年らい泊まっています。年々設備がよくなり規模も大きくなっていますが、スタッフの皆さんの親切さは変わりがなく安心して泊まれる宿です。
Stars it deserves
3
June/2009 Someone from Boston, Massachusetts, USA thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
It's location
-
Negative:
noise from construction nearby
-
I RECOMMEND it for...
Older travelers, Families, Couples
-
I recommend it especially AGAINST...
Peace seekers, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
2.5
-
Room:
10
-
Value for money:
7.5
Stars it deserves
3
June/2009 Someone from Indiana thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
The comfortable, attractive room and the cleanliness of the entire hotel. The staff was most helpful and friendly. The location in Puerto del Sol was great.
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
Not rated
-
Location:
Not rated
-
Common facilities and services:
Not rated
-
Staff:
Not rated
-
Quietness:
Not rated
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
4
June/2009 Someone from USA thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
very pleasant and helpful staff
-
Negative:
the televisions in the rooms did not get any channels in english
-
I RECOMMEND it for...
Classic style lovers, Budget travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
June/2009 Someone from New York thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
location
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
Not rated
-
Location:
Not rated
-
Common facilities and services:
Not rated
-
Staff:
Not rated
-
Quietness:
Not rated
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
3