Hotel Silken Juan de Austria ****
Valladolid, Spain
Phone: +34 98 345 7475 Fax: +34 98 345 7658
Its excellent location makes it easy to reach all the sites of the city, being very well connected by public and private transport. A hotel conceived of both for holiday and business trips.
- Room Services
-
- Rooms: 100
- Telephone
- Television: international channels
- Hairdryer
- Minibar
- Climate control
- Safe
- Main facilities
-
- Rooms: 100
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Central heating
- Air conditioning in common areas
- General services
-
- Rooms: 100
- Safe at front desk
- Currency exchange
- Online reservations
Paseo de Zorrilla, 108 (47006) - Valladolid (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9
- Room: 8.5
- Value for money: 7.7
January/2019 Someone from Madrid thinks:
- Overall rating: 7.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Dejamos en las habitaciones un surtido de productos de baño por si fueran necesidad de nuestros clientes, indicando en un cartel junto a ellos, que si se necesitan más cantidad u otros que no ponemos, como pueden ser costureros, toallitas desmaquillantes, peines,.... lo pueden pedir a recepción y en un momento lo tendrán en su habitación. Cada vez más, la gente viaje con sus propios productos por lo que no queremos llenar la encimera del baño con productos inservibles para nuestros clientes, por eso ponemos solo unos pocos al principio. Esperamos que decidan volver, así podrán comprobar en primera persona esto que les digo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
January/2019 Someone from Logroño thinks:
- Overall rating: 10
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
January/2019 Someone from zaragoza thinks:
- Overall rating: 10
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
January/2019 Someone from Ávila thinks:
- Overall rating: 8.2
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Tomamos nota de sus comentarios. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
January/2019 Someone from Cantabria thinks:
- Overall rating: 7.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Tomamos nota de sus comentarios. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
January/2019 Someone from Madrid thinks:
- Overall rating: 10
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. La variación del precio se debe a la ocupación del hotel, a la conciencia con algún evento en la ciudad,...No deje de reservar si puede con tiempo y buscando las ofertas que tenemos para más de una noche, seguro que podrán obtener un mejor precio que si reserva a última hora. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
December/2018 Someone from Cáceres thinks:
- Overall rating: 9.7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
December/2018 Someone from Palma de Mallorca thinks:
- Overall rating: 10
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
December/2018 Someone from Valladolid residente en Toledo thinks:
- Overall rating: 7.7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en darnos su visión del hotel, más si cabe cuando parece que ya se ha alojado en más ocasiones por lo que se desprende de sus comentarios. Me llama mucho la atención de sus comentarios sobre nuestro departamento de pisos ya que es la primera vez que alguien nos dice algo así respecto de su atención y educación. Le pido disculpas por ello. Trataré el tema con todo el equipo con la idea de que este hecho puntual no vuelva a darse con ningún cliente. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"
December/2018 Someone from Madrid thinks:
- Overall rating: 7.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente, Gracias por molestarse en puntuar nuestro hotel. Tomamos nota de sus comentarios. Esperamos verles de nuevo. Un cordial saludo, Héctor Montes Director / G. Manager Hotel Silken Juan de Austria****"